Here’s Geoff from geoffmobile.com with a short productivity tip.
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Productivity tip: Two ways of working are:
1) Doing work right as it comes in (such as responding immediately to urgent requests or emails)
2) Working on tasks that you have already planned at some previous time, and putting incoming requests into your todo list so they can be handled at the appropriate time.
Either way of working is fine, but to be more effective in accomplishing your goals, I recommend trying to do more of 2). However if someone comes to my desk in person to ask a question that will take more than a few minutes, I usually ask them if they need the help right away or if it could wait until a later date.
Getting Things Done by David Allen