How to Fix Audio Dropouts in Premiere after 5 seconds of playing in timeline

I had the issue in Adobe Premiere 2020 where my audio would stop playing or drop out when playing and editing my video in Adobe Premiere when editing a 5.7k video with external audio tracks. The audio would drop out after 5 seconds, even with increasing the audio buffer size. It seems to be a combination of using a very high res video file with an accompanying reference audio track, synced to an external recorder’s audio file, when you mute the reference audio. The muted audio still causes the dropout to occur. The solution to this problem is to alt-click the reference audio (the audio track from the camera) and disable it by pressing SHIFT + E. This is necessary to do even if the track is muted.

Solution is below:
” Rendering or previewing timelines resulted in image without audio during playback. I lost audio after 2-3 sec. of playback. Couldn’t find any solution, but discovered that my muted track caused some problems. By disabling the muted track all other audio played normal during preview. So Alt+Click the muted audio track (if any) to select it/them, then Shift+E to disable your track(s). Then hopefully preview audio without any more issues.”


My specs:
Intel i7
Nvidia RTX 2060 Super
Realtek sound card (integrated)
Seagate SSD
Adobe Premiere 2020 Creative Cloud
Video size: 5.7k (from Vuze XR)

Hope this helps.

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3 thoughts on “How to Fix Audio Dropouts in Premiere after 5 seconds of playing in timeline

  1. joe

    this just solved a problem i’ve been dealing with for six months, i never comment on things like this but i had to say thank you so much!

  2. Geoff Peters Post author

    Hi Geoff – I found your video as I am having the same issue that you explained. The only difference is that when I am dropping the 4k Black Magic footage over top the HD footage from a Sony FS700. I am doing just the video clip, no audio. This still causes the FS700 audio to drop out, even without a 2nd track.

    I am working on a new Asus Zephyris.
    11th Gen Intel(R) Core(TM) i9-11900H @ 2.50GHz 2.50 GHz
    32GB RAM
    RTX 3080 16GB VRAM

    Any help would be appreciated. I did not have this issue on my previous laptop.


    Hi Tom,
    No worries.
    Try extracting the audio from the Sony FS700 footage and saving as Wav file. Then re-import the wav file and then delete the linked audio from the Sony FS700 track and use the WAV file instead.
    Hopefully that will help

    Geoff this worked! Thank you!

    Amazing!!! Thanks Tom.

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